Privacy policy

Last updated: May 12, 2026

Sivisnap operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Sivisnap is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

  • Contact details: Name, shipping address, billing address, phone number, and email address.

  • Financial information: Credit card or debit card numbers, payment confirmation, and other transaction details (processed securely via our payment providers).

  • Account information: Username, password, and security questions.

  • Transaction information: Items viewed, cart activity, wishlist, and purchase/return history.

  • Customer Support: Information included in your communications with us.

  • Device & Usage information: IP address, browser type, network connection, and how you interact with our Services.

How We Use Your Personal Information

  • Providing Services: To fulfill orders, process payments, arrange shipping, and manage your account.

  • Marketing & Advertising: To send promotional communications and show targeted ads based on your interests (subject to your opt-out rights).

  • Security & Fraud Prevention: To protect our store and your account from malicious activity.

  • Legal Compliance: To comply with applicable laws and respond to valid legal processes.

How We Disclose Personal Information

We may share your personal information with third parties in the following circumstances:

  • With Shopify: Our platform provider that processes data on our behalf.

  • Service Providers: Vendors who assist with payment processing (Stripe/PayPal), data analytics, and order fulfillment.

  • Marketing Partners: To show you relevant advertisements on social media platforms like TikTok and Google.

  • Legal Obligations: When required by law or to protect our rights.

Relationship with Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. For more information, you may want to read Shopify’s Privacy Policy.

Your Rights and Choices

Depending on where you live (e.g., California, UK, or EEA), you may have the following rights:

  • Right to Access/Know: Request a copy of the data we hold about you.

  • Right to Delete: Request that we erase your personal information.

  • Right to Correct: Request corrections to inaccurate data.

  • Right to Opt-out: Opt-out of the "sale" or "sharing" of data for targeted advertising.

To exercise these rights, please contact us at support@sivisnap.com.

Security and Retention

No method of transmission over the Internet is 100% secure. We implement industry-standard security measures but cannot guarantee "perfect security." We retain your information only as long as necessary to provide Services or comply with legal requirements.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.

International Transfers

Your personal information may be transferred, stored, and processed outside the country you live in, including in the United States. For EEA or UK residents, we rely on recognized transfer mechanisms like Standard Contractual Clauses (SCCs).

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices. We will notify you of any significant changes by posting the new policy on this page.

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us:

  • Email: support@sivisnap.com

  • Mailing Address: Sivi Trading LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States.

For the purpose of applicable data protection laws, Sivi Trading LLC (dba Sivisnap) is the data controller of your personal information.